A considered process, because the work is considered.
Six stages from first conversation to ongoing support. You will know what is happening at each one, what is expected from your team, and what is deliberately not included before you commit to it.
- Stages
- Discovery · Design · Configuration · Verification · Launch · Relationship
- Cadence
- Agreed with you at the start, reviewed at every stage
- Your time
- A handful of focused reviews rather than continuous involvement
- Commitments
- Timing, integration scope and support confirmed in the final proposal
Six stages, in order, with nothing hidden between them.
- 01
Discovery
Understand the dealership’s goals, branding, inventory, existing systems and operational needs.
We look at how your store actually works: where vehicles come from, who answers inquiries, how service requests move, and what your team already trusts.
- 02
Experience design
Establish a customized visual direction and customer journey.
Typography, imagery, composition and the path a shopper takes through your inventory — designed for your dealership rather than adapted from a template.
- 03
Technology configuration
Configure website modules, inventory sources, lead routing and relevant customer workflows.
Your inventory feed, customer accounts, inquiry routing and the supported systems in your stack are configured against what was agreed — not assumed.
- 04
Verification
Test inventory presentation, forms, notifications, mobile behaviour, accessibility and agreed integration behaviour.
Everything is exercised before launch: vehicle records rendering correctly, inquiries arriving where they should, phone layouts behaving, keyboard and screen-reader access working.
- 05
Launch
Transition to the approved production domain using a coordinated launch process.
A planned move with clear checkpoints, so your customers do not experience the switch as an outage or a half-finished site.
- 06
Ongoing relationship
Provide the maintenance and support services defined in the dealership’s agreement.
The website is treated as a platform that evolves: updates, refinements and support as your inventory, offers and priorities change.
- Timing, integration scope, ongoing services and support commitments are established in the final proposal
What we need from you.
- 01
A decision maker
One person who can approve the direction, so the project does not wait on a committee.
- 02
Inventory access
The provider, credentials or contact needed to read your vehicles — or help getting them.
- 03
Brand material
Logos, photography, colours or guidelines that already represent your dealership well.
- 04
Workflow answers
Who answers what, how fast, and where the record should end up afterwards.
- 05
Honest feedback
At each review point. A design that has not been challenged yet is not finished.
Four commitments about the way we operate.
Defined stages
Each stage has an agreed outcome. Nothing begins before the previous stage is signed off.
One point of contact
You deal with the person doing the work, not a ticket queue between departments.
No disappearing act
The engagement continues after launch. A website that nobody maintains decays within a year.
No surprise scope
Integration depth, timing and support commitments are established in the final proposal, not discovered later.
Installation timelines, integration scope, ongoing services and support commitments are established in the final proposal for your dealership. Nothing on this page should be read as a guaranteed schedule.
Start with discovery, not a proposal.
The first conversation is about your dealership: what you have, what you run, and what a good outcome would actually look like.
Supported systems, integration scope, timing and pricing are confirmed in an individual dealership review.